Privacy Policy
Effective Date: July 2025
At Luminance Health, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines how we collect, use, and protect any information you provide through our website or when contacting us.
1. Information We Collect
We may collect your personal information when you:
- Fill out a contact form
- Book an appointment
- Sign up for our newsletter
This may include your:
- Name
- Email address
- Phone number
- Any general message you provide
We do not request or store sensitive medical or health-related information via our website.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries
- Schedule appointments
- Send occasional service updates or newsletters (with your permission)
3. Consent
By submitting a form or signing up through our website, you consent to our collection and use of your information for the purposes described above. We will never sell or share your data with third parties unless legally required.
4. Data Storage & Security
We take reasonable steps to protect your personal information using secure platforms and practices.
However, our website is not HIPAA-compliant, and you should not submit any sensitive medical details through our forms.
5. Your Rights
You can:
- Request access to your personal data
- Ask for corrections or removal of your data
- Unsubscribe from any marketing communications at any time
6. Cookies & Website Tracking
Our website may use basic cookies or analytics tools to improve the browsing experience. You may disable cookies in your browser settings.
7. Contact Us
For any questions about this policy, please contact:
Luminance Health
Level 1, 357 Sydney Rd
Balgowlah, NSW 2093
Email: hannahleungchiro@gmail.com
Phone: 0449 599 283
8. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.